KoiRetail
Smart Retail Solution with AI-powered Data Analytics
Uncover customer behavior in your store and grow sales with KoiRetail’s AI-powered retail analytics.
Gain smart retail insights with AI-powered data analytics
KoiRetail is a comprehensive smart retail solution that assists you in building business strategies based on in-store customer activities. With AI-powered data analytics, KoiRetail provides heatmaps, dwell rates, and active areas for you to gain an insight into your business performance. All of this data can be viewed in the KoiRetail dashboard with a visualized chart and intuitive UI.
Artificial Intelligence
AI-powered data algorithms detect active areas and customer demographics while re-identification technology recognizes the same person captured by multiple cameras at the same time.
1
Business Intelligence
[Behavior Analysis] visualizes active areas in your store, allowing you to gauge the performance of in-store displays and optimize inventory management.
2
Customer Intelligence
[Visitor Analysis] allows you to form customer segments, create marketing campaigns, and review the effectiveness of existing sales campaigns.
3
Data Integration
Consolidate data to predict customer behaviors, build purchasing behavior models, and plan business strategies and marketing campaigns.
4
Cross-camera detection for clear and accurate customer profiles
KoiRetail supports cross-camera detection with re-identification technology on cloud services, which can recognize the same person captured by several cameras at same time, allowing retailers to obtain clear customer profiles for more precise marketing strategy planning.
Overcome retail dilemmas
Every retailer understands that there are multiple factors involved in improving sales performance. However, no two stores are identical and many require tailor-made solutions to analyze customer habits, product demand, and other metrics.
KoiRetail allows you to:
People (customers/staff)
 | View customer demographics to form customer segments. |
| Manage manpower by knowing which sections or counters are active. |
| Predict peak hours. |
Inventory
| Prevent overstocking and shortage of stock. |
| Optimize the inventory of branch stores by knowing customer segments. |
Marketing effectiveness
| Review the effectiveness of marketing plans. |
| Improve O2O. |
| Compare the percentages of fitting room usage with staffing and sales. |
Benefits of KoiRetail
The customer profiles uncovered by identifying active areas, customer footfall and dwell time help you make well-informed business decisions by discovering store operation and customer behavior.
By analyzing this data on [Behavior Analysis] and [Visitor Analysis], you can review marketing effectiveness and staffing.
Identify store active/inactive areas on [Areas of Interest] and [Heatmap] to improve store operation.
By calculating footfall and dwell time, you can identify popular products and optimize store inventory.
Visualize customer actions with a user-friendly interface
Dashboards assist in getting an overview of traffic by hour, including visitor demographics. KoiRetail is easy to use and set up, and QNAP’s trained system integrators and distributors are available to help.
Areas of Interest
Discover how customers navigate your premises. KoiRetail counts footfall on each marked area and average dwell time.
HeatMap
Show active areas at different time slots with selectable demographics segments.
See your business from a different perspective
Gather and study hourly data to gain an insight into customer behavior.
Improve your in-store displays and messaging by measuring customer dwell rates and conversion rates.
Compare sales revenue, conversion rates, and store entry rates by date/hour to optimize staffing levels and opening times.
Recommended hardware for KoiRetail
QuCPE Network Virtualization Premise Equipment
QuCPE Network Virtualization Premise Equipment enables large-scale application deployment and centralized cloud management.
Mustang-V100
The Mustang-V100 is a PCIe-based accelerator card using an Intel® Movidius™ VPU that drives demanding AI application workloads.
PoE Switch
The QGD series allows you to build high-speed, high-power PoE network infrastructure.
Note: The QGD series is not available in the following countries: Korea, India, and China.
Cameras
Always consult the compatibility list before purchasing accessories for host devices.
